Your personal data is handled with care at 11jjj. This policy explains exactly what we collect, why we need it, how it is stored, and what rights you have over your information as a registered player.
Six core privacy principles that guide how we handle your information every single day.
All personal data stored on 11jjj servers is encrypted at rest. Payment details and identity documents are handled with industry-standard encryption protocols throughout.
11jjj does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within our platform and its essential service providers.
You can request access to the data we hold on you, ask for corrections, or request deletion at any time by contacting our support team directly.
Deposits and withdrawals via JazzCash, Easypaisa, Raast, and bank transfer are processed over secure, encrypted connections. We do not store your full payment credentials on our servers.
We only collect data that is genuinely needed to operate your account, process PKR transactions, and comply with our platform obligations. We do not collect data just to have it.
Marketing communications from 11jjj are optional. You can update your communication preferences at any time from your account settings or by contacting support.
11jjj is an online gaming and sports betting platform operating at 11jjj.pro, offering slots, live casino games, crash games, and sports betting — including Cricket, PSL, T20 internationals, Football, and Esports — to adult players. All services are provided in PKR and are accessible via the 11jjj website and mobile application.
This Privacy Policy explains how 11jjj handles the personal data of registered users and visitors to the platform. "Personal data" refers to any information that can identify you directly or indirectly, such as your name, contact details, payment information, and account activity. By using the 11jjj platform, you acknowledge that your personal data will be handled as described in this policy.
11jjj collects personal data in several ways: information you provide directly when registering or using the platform, information generated automatically as you use our services, and information received from third-party payment processors and game providers. The specific categories of data we collect include:
When you create a 11jjj account, we collect the details you provide during registration, which typically include your full name, date of birth, email address, mobile number, and your preferred payment method type. This information is necessary to set up your account and to verify your identity when required.
Before processing withdrawals or in response to security review requests, we may ask you to submit identity documents. These may include a copy of your national identity card (CNIC), passport, or other government-issued ID, along with proof of address or confirmation of payment method ownership. Identity documents are used solely for verification purposes.
We record all deposits and withdrawals processed through your 11jjj account, including the amount in PKR, the payment method used (such as JazzCash, Easypaisa, Raast, bank transfer, or card), the date and time of the transaction, and the transaction reference. This data is necessary for processing payments, maintaining accurate account records, and handling any disputes.
We collect records of your betting and gaming activity on the platform, including bets placed on Cricket matches, PSL events, Football, and Esports, casino game sessions, spin history on slots, and live casino participation. This data is used to operate your account, calculate winnings, manage bonus wagering requirements, and detect unusual or suspicious activity.
When you visit the 11jjj website or use the app, we automatically collect certain technical information. This includes your IP address, device type and operating system, browser type and version, screen resolution, and general location data derived from your IP address. This information helps us deliver the platform correctly on your device and to identify and investigate security incidents.
If you contact our customer support team via live chat or email, we retain records of those conversations. This allows us to follow up on open issues, maintain quality of service, and refer back to previous interactions when resolving disputes or complaints.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, DOB, email, mobile number | Account creation, identity verification |
| Verification Documents | CNIC, passport, proof of address | KYC compliance, withdrawal processing |
| Transaction Data | Deposit/withdrawal amounts, payment method, dates | Payment processing, records, disputes |
| Gaming Activity | Bets, game sessions, bonus usage | Account operation, winnings calculation |
| Device & Technical | IP address, device type, browser | Platform delivery, security monitoring |
| Communications | Support chat and email records | Customer service, dispute resolution |
11jjj uses the data collected for the following purposes:
11jjj processes your personal data on the following legal bases:
The 11jjj website and app use cookies and similar tracking technologies to operate correctly and to improve your experience. Cookies are small files stored on your device that help us recognise you between sessions, remember your preferences, and analyse how the platform is being used.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the 11jjj platform, though some features may work less smoothly.
11jjj does not sell or rent your personal data. We share data only in the following limited circumstances:
To process your PKR deposits and withdrawals, we share relevant transaction details with payment service providers including JazzCash, Easypaisa, Raast, and banking partners. These providers receive only the minimum data necessary to complete the transaction and are bound by their own data protection obligations.
Casino games and sports betting markets on 11jjj are powered by third-party game providers including but not limited to Pragmatic Play, PG Soft, and Evolution. These providers may receive a session token and bet data necessary to run the game. They do not receive your full profile details.
In cases of suspected fraud, money laundering, or serious breach of our Terms and Conditions, we may share relevant account and transaction data with appropriate investigative or law enforcement bodies as required.
If 11jjj is involved in a merger, acquisition, or transfer of assets, your personal data may be transferred as part of that transaction. We will notify registered players if such a transfer results in material changes to how your data is handled.
11jjj retains your personal data for as long as your account remains active and for a reasonable period thereafter, to allow for the resolution of any outstanding disputes, to comply with record-keeping obligations, and to handle any claims related to your use of the platform.
Specifically:
When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to your identity.
As a 11jjj player, you have a number of rights regarding your personal data. You can exercise any of these rights by contacting our support team through live chat or at [email protected].
Request a copy of the personal data 11jjj holds about you, including account details, transaction history, and gaming records.
Ask us to correct any inaccurate or incomplete personal data held in your account. Some corrections may require supporting documentation.
Request that your personal data be deleted. This right may be limited where retention is required for legal or dispute resolution purposes.
Ask us to limit how we use your data while a dispute or correction request is being processed.
Request a structured, machine-readable export of the personal data you have provided to 11jjj.
Object to processing of your data for marketing purposes or on the basis of legitimate interests. Marketing opt-outs take effect immediately.
11jjj takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These include:
While 11jjj takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 11jjj account, do not share your login credentials with anyone, and contact support immediately if you notice any unauthorised activity.
11jjj is strictly an adult platform. Our services are not directed at, and must not be used by, anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that an account has been created by someone under 18, that account will be closed immediately, all associated data will be handled in accordance with our data retention policy, and any deposited funds will be returned subject to verification.
If you believe a minor may have registered on the 11jjj platform, please contact our support team immediately so the matter can be addressed without delay. Parents and guardians are encouraged to use device-level parental controls to restrict access to online gaming platforms.
11jjj may update this Privacy Policy from time to time to reflect changes in how we operate, changes in data handling practices, or updates to applicable standards. When we make changes, the revised policy will be published on this page with an updated "Last Updated" date.
For changes that materially affect your rights or how we use your data, we will make reasonable efforts to inform registered players via email or an in-platform notification before the changes take effect. Your continued use of the 11jjj platform after a policy update constitutes acceptance of the revised Privacy Policy. If you disagree with the changes, you may contact support to request account closure.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to the 11jjj team. We aim to respond to all data-related enquiries within a reasonable timeframe.
For requests to access, correct, or delete your personal data, please include your registered account email address in your message so we can locate your account securely. We may need to verify your identity before acting on a data request.
For questions about responsible gaming tools, self-exclusion, or deposit limits, please visit our Responsible Gaming page. For general account and platform questions, visit the FAQ page. Full platform terms are available on our Terms and Conditions page.
Your data is protected, your PKR transactions are secure, and your account is in your control. Create a free account today and enjoy Cricket betting, PSL markets, live casino, and 500+ slots — all in one place.
18+ only. Please play responsibly. Responsible Gaming